Ticket Policies & Group Sales

Ticketing Policies

  • The Napa Valley Performing Arts Center at Lincoln Theater’s Box Office is open Tuesday- Saturday 11am-3pm.
  • The Box Office accepts Cash, Visa, Mastercard, American Express, Discover and Personal Checks.
  • A $25 fee will be applied for any returned checks.
  • To purchase tickets by phone, contact the Box Office at 707-944-9900.
  • Tickets are non-refundable unless the event is postponed or cancelled.
  • Tickets may also be exchanged for Lincoln Theater events. Ticketing Fees will be kept for each such transaction as an exchange fee. Members of Napa Valley Performing Art Center at Lincoln Theater’s exchange fees are waived.
  • Credits towards the Lincoln Theater through exchange expire after 365 days and will act as a donation to the Lincoln Theater Foundation. Gift Cards excluded.
  • Unused tickets can be taken as a tax-deductible donation to the Lincoln Theater Foundation, a 501c3 organization. Please contact the Customer Relations Manager for more information at 707-944-9900 x5802 or at chrisk@lincolntheater.org. Donations only valid prior to the start of the performance.
  • Caution: Third-Party Ticket Sellers Alert
    Napa Valley Performing Arts Center can not be responsible for tickets purchased from a third party broker or online reseller. Please purchase your tickets only from Napa Valley Performing Arts Center. Tickets purchased from a third-party cannot be replaced if lost or stolen. We can not contact you regarding possible changes to the performance and you may pay much more than the ticket’s face value. We can not guarantee that your tickets are valid and may not be able to guarantee admittance. Help us to serve you by only purchasing from Napa Valley Performing Arts Center.
  • Group ticket rates are only applicable on certain shows. Please contact the Box Office for details

For more information or questions about our ticketing policies contact Chris Knudsen by email at:

Chrisk@lincolntheater.org or by phone at 707-944-9900 x5802

Group Sales

Make your next group outing exciting and unforgettable with a trip to Napa Valley Performing Arts Center at Lincoln Theater! Whether you’re planning an outing for an organization, corporate clients, club, school, tour group or friends and family, our group sales team is standing by to help you plan the perfect experience.

Why bring your group at the Performing Arts Center at Lincoln Theater?
  • Discounted tickets for groups of 10 or more at most shows at the Lincoln Theater.
  • Priority seating.  Advance groups are assigned the best seating available for each show.
  • Dedicated Team.  The Group Sales team will work with your group to provide a world-class experience.

For more information or to book your group contact Chris Knudsen by email at

chrisk@lincolntheater.org or by phone at 707-944-9900 x5802.

Privacy

Napa Valley Performing Arts Center at Lincoln Theater is committed to protecting the privacy and accuracy of your confidential information to the extent possible, subject to provisions of state and federal law. Other than as required by laws that guarantee public access to certain types of information, or in response to subpoenas or other legal instruments that authorize access, personally identifiable information is never shared to any third party.

Military, Group, and Student discounts

Discounts vary by show. Please view the ticket price information or please call 707-944-9900 x5802 for more information.

Will Call

Tickets will be available to pick up at will call 1 hour before show time located just inside the Lincoln Theater Lobby.

Please bring proper ID or a receipt of purchase.

Accessible Seating

We have accessible seating throughout the theater, including spaces for our wheelchair bound patrons. For additional information regarding accessible seating, please contact Chris Knudsen at 707-944-9900 x5802 or at chrisk@lincolntheater.org.

Children’s Admission

If you would like the child to have his/her own seat, you must purchase a ticket for that child. Some shows targeting young children require that all have a ticket. Age requirements are usually listed with the ticket information on the Napa Valley Performing Arts Center at Lincoln Theater website.